Lee Robinson Petzer, is owner of Applied Technotopia and formerly Executive Director of GCSChile – a management consultancy firm specialising in contact centres, analytics, management information systems (MIS) and internet strategy. Started in 2008 in Chile, the firm had worked with clients in South Africa, Chile and the USA.
He started his career at Old Mutual Plc, a South African Insurer in 1998 as call centre agent and rapidly became an MIS Analyst for the Demutualisation Call Centre, preparing reports for the board relating to this project. He started his own consultancy, Phoenix MIS (1999-2000) providing MIS services to Old Mutual.
Working for B Clear and Simple (2000-2002), Cell C Direct (2002-2006) and V Direct (2006-2007) he designed, implemented and maintained MIS Reporting systems and related reporting services to these Mobile telecommunications companies.
From 2007-2008 he was a Reporting specialist for Vodacom South Africa (One of South Africa`s largest mobile telecommunications companies) within the customer care and strategy division preparing and analyzing executive reports and ad hoc analysis, streamlining the reporting processes during his tenure there. For these efforts he was awarded three times.
He graduated from the University of South Africa with a Bachelor of Commerce degree specializing in Management. He an avid amateur photographer, blogger and promoter of the commercialisation of space and emerging technology.
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